Our company

Every company has a story to tell, and Scratch Removal Specialists is no different. What began as a simple one-truck operation in Michigan has grown over 24 years to a prominent company and trusted name throughout the industry.

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Company History

Humble Beginnings

Scratch Removal Specialists, Inc. got started in Michigan back in 1998. At the time, the technology and capabilities in the glass restoration industry were very limited. Most of the projects were residential window repair, graffiti removal, and work within the automotive industry.

SRS was very involved with experimenting, testing, and advancing glass restoration methods and technology. With our technical capabilities and a growing client base, SRS started servicing out-of-state clients and tackling larger scale projects. This eventually brought us to South Florida in 2003 where our list of successful projects and happy clients continued expanding rapidly.

As SRS continued building on our reputation of quality work and customer service, we also developed unique, building-specific restoration solutions for several large projects. This continued to push our knowledge and abilities beyond those of a typical glass restoration company.

To this day, SRS remains committed to the betterment of the industry and partnering with clients to provide the best glass restoration service available. SRS is now headquartered in South Florida, but we’re always happy to discuss restoration projects nationwide. We are looking forward to another twenty years of serving our clients and setting the standard for professional glass restoration services.


Man Inspecting Glass

Meet The Leadership

The faces behind the work

Matt Hatcher

Matt Hatcher

Founder & President

Lori Hatcher

Lori Hatcher

Vice President & Marketing

Tiffany Mackey

Tiffany Mackey


Rusty Hansen

Rusty Hansen

Systems & Logistics

Zachary Knecht

Zachary Knecht

Sales & Inspections

Aiden Hatcher

Aiden Hatcher

Regional Manager North Carolina

Sesa Casares

Sesa Casares



We Stand Behind Our Core Values

Highly Rated

Trusted Leader

Integrity Driven

Fair Prices

Relationship Driven

Quick Service

Friendly Team

High Quality

Why Choose Us

Working With Us Is The Smart Choice

Every customer deserves the best value and experience they can get. Let our commitment to unmatched quality and service make your decision to partner with us an easy one. Hire right and hire once!

Years in Business


Man Inspecting Glass